My Google Nexus 4 has been playing up lately: taking ages to connect to WiFi and burning up battery extra quickly. Time for another factory reset, I thought, so plugged it into my PC to backup my ebooks, music files and photographs only to discover that it no longer showed up in Windows Explorer.
It turns out that a recent Windows 8.1 update has prevented many Android users from connecting their devices.
I found the solution on this post on Stack Overflow: Windows 8.1 Device Manager now showing ACER Device rather than Android Device for Google Nexus 7.
As far as I recall, this is roughly what I did:
- In Windows Device Manager click on View > Show hidden devices.
- Locate the ACER Composite ADB Interface uninstall all instances of it.
- Reboot PC.
- Plug in Android phone.
- Return to Device Manager and open ‘ACER Composite ADB Interface and select ‘Update Driver…‘.
- Select ‘Browse my computer for driver software‘.
- Select ‘Let me pick from a list of device drivers on my computer‘.
- From the list select ‘MTP USB Device‘.
- Click Next.
- Unplug Android phone.
- Reboot PC.
- Plug in Android phone.
- Windows 8.1 showed the phone in Windows Explorer.
For some reason I had to do this twice. It may have been because I had ‘USB Debugging’ activated in Settings > Developer Options, and I unticked it the second time.
Anyway, I can now connect my Nexus 4 to my PC. Panic over.
http://blog.garethjmsaunders.co.uk/2014/08/23/problem-connecting-my-google-nexus-4-to-windows-8-1/
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